Helpful Links


Personal Express Customer Resources

Here at Personal Express, we’re not just insurance agents—we’re your neighbors. Let us connect you with helpful organizations that offer a wealth of insurance and claims-related information. As always, if you have any questions regarding your policy or our products, our Homegrown Pros are here to help. Just contact your local agent for more information.

Federal Trade Commission |
The Federal Trade Commission protects consumers from unfair business practices. Report identify theft, file a consumer complaint, register your phone number for do not call and more on their website.

Insurance Information Institute |
The Insurance Information Institute is a non-profit organization that offers unbiased information about insurance.

Insurance Institute for Business & Home Safety |
The Insurance Institute for Business & Home Safety conducts research that helps home and business owners make their buildings more disaster-resistant to reduce property losses.

Insurance Institute for Highway Safety & Highway Loss Data Institute |
The Insurance Institute for Highway Safety (IIHS) is an independent, nonprofit organization dedicated to reducing deaths, injuries and property damage due to motor vehicle crashes. The Highway Loss Data Institute supports the IIHS through research on human and economic losses resulting from different types of vehicles.

Life Happens |
Life Happens is a nonprofit organization that helps people take ownership of their lives through life, disability and long-term care insurance. |
This non-government website specializes in helping Medicare-eligible individuals, especially those ages 65 and older, address their health insurance needs. can help you find the right Medicare Advantage Plan (Part C), Medicare Supplement Plan (Medigap) and Medicare Prescription Drug Plan (Part D) at the right price online or over the phone.

National Flood Insurance Program |
Flood insurance is only available through the National Flood Insurance Program, a government-run program that aims to reduce the impact of flooding by providing affordable insurance.

National Insurance Crime Bureau |
This nonprofit organization partners with insurers, consumers and law enforcement officials to combat insurance fraud and theft. Use the National Insurance Crime Bureau’s free VINCheck® to search for a vehicle by VIN number to determine if it is an unrecovered stolen or salvage vehicle.

Occupational Safety and Health Administration |
This Department of Labor organization ensures safe and healthy working conditions for workers in the United States by setting and enforcing standards and providing training, outreach and education.

VelaPoint Insurance |
Finding affordable health care coverage is simple with VelaPoint. Find out if you're eligible for savings in the Health Insurance Marketplace during the open enrollment period or after a qualifying life event; enroll in policies that provide dental, vision, accident, critical illness or short-term medical coverage throughout the year; and compare plans and price online or over the phone.

Need More Help?

Please don’t hesitate to contact Personal Express with your questions regarding your existing policy or any of our products. We’re here to help. Visit a Personal Express office in your neighborhood or give us a call at 1-800-499-3612.

Low Rates With the Local Advantage

Whether you need to update your policy, increase your insurance protection or file a claim, Personal Express is here to serve you.

Meet Our Homegrown Pros
Call us at 1-800-499-3612